Every licensed operator has to verify who you are. That is a licence condition, not an obstacle they invented, and eGames is no different. What varies is how smoothly it goes and when they ask.
If you have been through it:
- what documents were asked for
- how long approval took
- whether it happened at sign up or was left until your first withdrawal
- whether anything was rejected, and whether they explained why
Never post images of your ID, or your document numbers, here or anywhere else. Describe what happened instead.
The reason this thread matters: verification left until the first cashout is the single most common cause of a withdrawal that feels stuck. Knowing in advance saves the wait.